Established in 1992 Central Mailing Services deliver complete solutions for all print and mail projects including (but not limited to) Direct Mail, Transactional Mail and Publications mailings. We deliver Award winning customer service by consistently producing high quality Data Processing, Inkjet and Digital Print Personalisation, Envelope + Polythene Enclosing and reliable Postage solutions. Our sustained growth has allowed us to continually invest in our plant, site and people, utilising the latest technology all under one roof from a brand new, state of the art 50,000 sq ft super-site centrally located in Birmingham. Central Mailing Services are still privately owned enabling us to focus on our core markets, delivering the very best mail, print and postage services. We employ over 75 committed and passionate people delivering the very best Award winning service to our clients. We are able to deliver full campaign management from in-house design to dispatch. From brochures to catalogues, letters to postcards, newsletters to financial statements, sample products to bulk distribution, our dedicated Client Services Division will work with you to gain a closer understanding, showing a real commitment to seeing them realised.

Central Mailing Services are certified by ISO 9001 Quality, ISO 27001 Data Security, ISO 14001 Environment, we are Partners In Quality with Royal Mail, we also hold Cyber Essentials data certification, the NHS Toolkit & the Customer Service Excellence Award (CSE), we are independently reviewed by our clients on the Trust Pilot platform.

The foundations of our success are built upon providing the very best customer experience, in order to achieve this we aim to deliver excellent service through the highest quality of print and fulfilment solutions at competitive prices.  We work in collaboration with our clients to deliver strategic & consultative planning, advice and support, all the necessary ingredients to exceed your expectations.

Why not give us a call to discuss your next mailing campaign on 0800 699 0501

Thank you for your interest in Central Mailing Services, established in 1992 we have always adapted our business to suit the needs of our clients ‘the only constant is change’. The only element of our business which has not changed is that we will do anything for a client, for us the Customer is King. Our Quality & Customer Service Awards & Certifications demonstrate our commitment to our clients, however, it is the overall customer experience that sets us apart. I work very hard to ensure that as a business we are exceeding our clients expectations; I personally work in Client Services and work side by side with my Team to ensure we are always working to the best of our ability. I believe we are well positioned in the marketplace, we are large enough to cope with multi-million item mailings yet small enough to react quickly and adapt our business to suit each individual client request. This means that we offer the service you would expect from a small personal company which is virtually impossible to find from the large organisations within our sector, yet we can compete with the larger players in terms of price, technology and turnaround time. We operate from a brand new state of the art 50,000 sq ft supersite with some of the latest technology and a very talented workforce. In a difficult marketplace our business is growing – thanks to our clients.

Mitesh Chouhan

Managing Director

Our experts are on hand to help, give us a call: 0800 699 0501

What is a Mailing House?

Do you find yourself wondering “what is a mailing house?” Well firstly, we are not a house, in fact we really dislike the phrase, as it is very old-fashioned & misleading, but it has stuck as a colloquial term, so I guess we have to use it!

However, what we do as a Mailing House is; process data, print names and addresses and fulfilment of mail-packs. For example: polythene enclose magazines, digitally print & personalise postcards, print, personalise and envelope enclose financial statements and invoices, fulfil coupons and vouchers as well as process, personalise and fulfil any other form of mail / Direct Mail.

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Mail Fulfilment House

Why it is thought that all of this work takes place in a “house” is beyond us. However, what we do know is that the cost savings and additional services we offer save money and time. The letter being just a single example of the huge variety of Mailing Campaigns we send out. From Flyers to postcards, catalogues to brochures, books to guides and invitations to statements, we can mail almost anything for you anywhere in the world.

Our Client Services Division will always be on hand to offer personal support for your campaigns. So give us a call and see if we can help you!

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Central Mailing Services are proud to have gained and retained internationally recognised Certifications which demonstrate our commitment to Quality, Service and Standards:

ISO 27001 – International standard for Information Security Systems which maps out a wire frame for an effective information security management system

ISO 9001 – Quality Management Standard, to ensure the needs of customers are met whilst ensuring we are structured and efficient

ISO 14001 – International standard for Environmental Management Systems

Customer Service Excellence Plus – Certification for providing excellent customer service standards.

Cyber Essentials – Government-backed, industry-supported certification to help protect ourselves against common online / data threats. Commitment to Cyber security.

NHS Toolkit – Benchmark for Data Guardian’s ten data security standards. The Toolkit provides assurance that access to NHS patient data and NHS systems are practised to good data security standards and that personal information is handled correctly.

Royal Mail Partners in Quality – Commitment to growth to and ongoing collaboration with Royal Mail

MCA – The MCA is a membership organisation representing Postal Operators, Wholesale Operators and Private Operators in the mailing industry. Working with an MCA Member will give peace of mind as they must adhere to a strict code of conduct and have been operating for at least two years.

Data Protection Act licence – The UK’s implementation of the General Data Protection Regulation (GDPR). Responsibility for using personal data has to follow strict rules called ‘data protection principles’, ensuring the information is: used fairly, lawfully and transparently.

      West Midlands Net Zero Pledge

Plant List

We continually invest in our plant to offer clients the very best technology, at the best price and at the highest speeds, with a very high level of accuracy.

To see our equipment list in full click below.

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Creating Print Ready Artwork

Check out our Guide to Creating Print Ready Artwork. We made this booklet to assist in the preparation of digital artwork for submission.

These tips will help minimise the risk of some common problems which occur when printing from digital files or querying artwork specifications for compliance with mailshots.

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Looking for something specific?

We offer a wide-range of printing and mailing services, for businesses of all sizes. If you haven’t found what you’re looking for please give us a call or drop us an email. Our friendly team are happy to help!

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    5 Over 275 Reviews
    Great company to work with and Daniel was an absolute gem. Made the whole process easy and uncomplicated. Will definitely use again
    The level of attention to detail was exemplary and the speed of service second to none.

    We have recently moved our business over to CMS and it has been such a positive move. We have a fantastic working relationship with our account manager and the advice from the senior management has shown commercial growth throuhg our mailings.

    As a buisness they worked with us to create maxium impact with our exisiting customers, whilst advising on how to widen our reach.
    Nothing is too much for the central mailing team, no matter how big or small of a job, the team deliver each time perfectly! Maria is so easy and lovely to communicate with, cant thank her enough!
    Richard, Maria and the team are true professionals in their field .... competitve prices, fantastic service, extremely high quality and quick turnaround times - what more do you want ?..... THANK YOU ALL and Happy St David's Day 🏴󠁧󠁢󠁷󠁬󠁳󠁿
    Central Mailing Services are our number one trusted direct mail provider, we are always happy with the professionalism of the service, competitive prices and of course the team that support us to ensure our direct mails are the best they can be.

    CMS are more than a fulfilment house, they offer expert advice and guidance and support us every step of the way from design to delivery.

    In addition to there business operations, CMS support their local community which is important to us when choosing our mailing house, as well as sustainability.

    Thank you CMS!

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