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SME’s “Confused” About Royal Mail Rate Changes

A recent survey has found that many small businesses in the UK are “confused” about the various changes to Royal Mail postal rates, which came into force recently.

Even though Royal Mail’s retail prices are staying the same for letters, franked/account mail rates have increased. With different percentage increases over different services.

Changes are also being made to the range of Royal Mail parcel services, with new volumetric pricing being introduced for small and medium parcels that had previously been charged only by weight.

Business parcel services have been relaunched under a simplified range, with services now in three categories – Guaranteed, Tracked and Standard.
Royal Mail is also introducing a new 2.5% fuel surcharge, for contract parcel products.

“We have kept this surcharge considerably lower than other delivery companies,” Royal Mail insisted in a message to customers, confirming that fuel surcharges will not apply to non-contract business parcels or consumer parcel services.

“Confused”
A total of 548 small businesses in the UK where surveyed last month, finding that 63% of them were “confused” and do not fully understand all of the changes. The poll also revealed that 42% of small businesses would be changing the format of their mail in light of the changes.

How can a Mailing House Help?
At Central Mailing Services, we pride ourselves on providing high quality mailing services and cost-effective UK and Overseas postage solutions.

From letters to postcards, brochures to catalogues and newsletters to statements we’re focused on providing the best solutions for your Direct Mail. Our in-depth knowledge and 20+ years’ experience of mailing services and postage ensures that your mail piece can be sent out in the most cost effective way.

Since 1992, our Birmingham-based team has invested in the people, culture and technology that allows us to deliver a smarter all-round and more cost effective service to you.

Putting your needs first allows us to offer more competitive UK and International postage. We provide high standards in everything from data management to hand enclosing or bespoke campaigns. Dedicated Account Managers work with you, to build a closer understanding of your needs showing a real commitment to seeing them realised. It’s the kind of focus that gains us industry-leading certification.
Get in touch today with your mailing requirements, let us help you find the best way to send out your Direct Mail.