Fast, fairly priced fulfilment services throughout the West Midlands

Based in the heart of the West Midlands, Central Mailing Services is Birmingham’s leading mailing house, with a 46,000 sq. ft. supersite. Our 60-strong team provides a comprehensive range of direct mail and fulfilment services, including:

  • Data Management
  • Mail Fulfilment
  • Design Services
  • Personalisation
  • SMS campaigns
  • Storage & Distribution
  • Print
  • Postage Solutions
  • Email Broadcasts

By providing complete campaign management, we cater for the needs of large and small businesses. Direct mail has long been an effective marketing method, and though it’s widely known as a traditional marketing method, there have been plenty of new advancements in print and mailing technology in recent years, so it’s still highly valued, especially in terms of making an impact. 

Much more than mail fulfilment in the West Midlands

At our site in Erdington, we combine smart data with a creative twist, helping businesses utilise direct mail and fulfilment to generate leads and maximise return on investment (ROI). With an experienced team of graphic designers, we help companies produce artwork to boost brand consistency and enhance impact. It’s important that the main message is simple, clear and engaging, and whether you have a rough idea in mind for your campaign or require an ideation session with a CMS account manager, we can help you master the art of direct mail, measuring success along the way. Our Bureau Department is focused on ensuring every penny you put into a direct mail campaign is well spent, so they’re regularly carrying out:

  1. Data capture
  2. Data cleansing
  3. Deduplication
  4. Mailsorting
  5. Segmenting
  6. Profiling
  7. Validating addresses
  8. Evaluating
  9. Reporting
  10. Data health checks

We’re Cyber Essentials, ISO 27001, ISO14001 and ISO 9001 certified, and we welcome you to take a look at the many reviews from former and existing clients, to better understand the level of service we can deliver for your organisation. 

Experts in Hand Fulfilment

Although we have the latest technology at our disposal, some jobs are best done by hand. We have more than 30 years of experience in hand fulfilment, packing and enclosing from a dedicated hand fulfilment team. Everything is on-site, secure and quality assured. 

How Design Helps

We’re not only a fulfilment services provider – we also know the difference a design makes. First impressions count. Our in-house creative team is experienced with working with businesses of all sizes to help create impactful designs that truly share your message. 

Let’s talk about mail fulfilment for your firm in the West Midlands

Whether you’re looking to increase visits to your local shop in Birmingham, need to create your first ever direct mail campaign for consumers in Birmingham, Wolverhampton and Coventry, or wish to generate leads with a global mailing campaign, we can meet your needs. We have a huge range of fulfilment machines to increase speed, efficiency and reliability for your business, such as envelope enclosing machines and automated folding machines among many others. If you wanted to take a tour of our site, or wish to arrange a meeting at a time that’s right for you and your team, please do not hesitate to call us today on 0800 699 0501 or email us at and we’ll be in touch shortly. 

Interested In This Service? Contact Us Today On: 0800 699 0501

4.9 Over 269 Reviews
CMS staff are always helpful and patient with good communication skills. We're always pleased with what they deliver.
This is our first year with central mailing and so far so good! Really good support from Connor, Luke and Richard to get up and running with very few hiccups. We've started to see some good results from the mailings and long may it continue. Really well run company.
I have been using Central Mailing Services for a few years now and the team that handle my projects (Alex and Connor) are always helpful and never let me down.
From me sending data and job specifications, I will always get a response within the hour.
Highly recommend contacting CMS if you have any mailing requirements.
2nd campaign underway already and great service from Alex and the team at central mailing.

Easy from start to finish :):):)
Maria provides excellent customer service, I have found her to be most helpful, she will push to help meet deadlines and keep me informed of any issues.
We have used Central Mailing for several years, with jobs ranging from under a 100 to over 30,000 mail outs. They are very responsive and always deliver a professional and competitive service.

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