Fast, fairly priced fulfilment services throughout the West Midlands

Based in the heart of the West Midlands, Central Mailing Services is Birmingham’s leading mailing house, with a 46,000 sq. ft. supersite. Our 60-strong team provides a comprehensive range of direct mail and fulfilment services, including:

  • Data Management
  • Mail Fulfilment
  • Design Services
  • Personalisation
  • SMS campaigns
  • Storage & Distribution
  • Print
  • Postage Solutions
  • Email Broadcasts

By providing complete campaign management, we cater for the needs of large and small businesses. Direct mail has long been an effective marketing method, and though it’s widely known as a traditional marketing method, there have been plenty of new advancements in print and mailing technology in recent years, so it’s still highly valued, especially in terms of making an impact. 

Much more than mail fulfilment in the West Midlands

At our site in Erdington, we combine smart data with a creative twist, helping businesses utilise direct mail and fulfilment to generate leads and maximise return on investment (ROI). With an experienced team of graphic designers, we help companies produce artwork to boost brand consistency and enhance impact. It’s important that the main message is simple, clear and engaging, and whether you have a rough idea in mind for your campaign or require an ideation session with a CMS account manager, we can help you master the art of direct mail, measuring success along the way. Our Bureau Department is focused on ensuring every penny you put into a direct mail campaign is well spent, so they’re regularly carrying out:

  1. Data capture
  2. Data cleansing
  3. Deduplication
  4. Mailsorting
  5. Segmenting
  6. Profiling
  7. Validating addresses
  8. Evaluating
  9. Reporting
  10. Data health checks

We’re Cyber Essentials, ISO 27001, ISO14001 and ISO 9001 certified, and we welcome you to take a look at the many reviews from former and existing clients, to better understand the level of service we can deliver for your organisation. 

Experts in Hand Fulfilment

Although we have the latest technology at our disposal, some jobs are best done by hand. We have more than 30 years of experience in hand fulfilment, packing and enclosing from a dedicated hand fulfilment team. Everything is on-site, secure and quality assured. 

How Design Helps

We’re not only a fulfilment services provider – we also know the difference a design makes. First impressions count. Our in-house creative team is experienced with working with businesses of all sizes to help create impactful designs that truly share your message. 

Let’s talk about mail fulfilment for your firm in the West Midlands

Whether you’re looking to increase visits to your local shop in Birmingham, need to create your first ever direct mail campaign for consumers in Birmingham, Wolverhampton and Coventry, or wish to generate leads with a global mailing campaign, we can meet your needs. We have a huge range of fulfilment machines to increase speed, efficiency and reliability for your business, such as envelope enclosing machines and automated folding machines among many others. If you wanted to take a tour of our site, or wish to arrange a meeting at a time that’s right for you and your team, please do not hesitate to call us today on 0800 699 0501 or email us at and we’ll be in touch shortly. 

Interested In This Service? Contact Us Today On: 0800 699 0501

4.9 Over 273 Reviews
We have recently moved our business over to CMS and it has been such a positive move. We have a fantastic working relationship with our account manager and the advice from the senior management has shown commercial growth throuhg our mailings.

As a buisness they worked with us to create maxium impact with our exisiting customers, whilst advising on how to widen our reach.
Nothing is too much for the central mailing team, no matter how big or small of a job, the team deliver each time perfectly! Maria is so easy and lovely to communicate with, cant thank her enough!
Richard, Maria and the team are true professionals in their field .... competitve prices, fantastic service, extremely high quality and quick turnaround times - what more do you want ?..... THANK YOU ALL and Happy St David's Day 🏴󠁧󠁢󠁷󠁬󠁳󠁿
Central Mailing Services are our number one trusted direct mail provider, we are always happy with the professionalism of the service, competitive prices and of course the team that support us to ensure our direct mails are the best they can be.

CMS are more than a fulfilment house, they offer expert advice and guidance and support us every step of the way from design to delivery.

In addition to there business operations, CMS support their local community which is important to us when choosing our mailing house, as well as sustainability.

Thank you CMS!
CMS staff are always helpful and patient with good communication skills. We're always pleased with what they deliver.
This is our first year with central mailing and so far so good! Really good support from Connor, Luke and Richard to get up and running with very few hiccups. We've started to see some good results from the mailings and long may it continue. Really well run company.

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