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This privacy policy sets out how Central Mailing Services uses and protects any data that you provide us with when using this website, our services or visiting our offices.

We are committed to ensuring that your privacy is protected. Any information requested by which you can be identified when using this website will only be used in accordance with this privacy statement. This Privacy Policy may be updated to ensure that we adhere to current legislation and best practice.

First and foremost, we are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place a suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online and at our premises.

How do Central Mailing Services Limited use your data?

Our Clients

We provide a range of professional services, some of which require us to process personal data in order to fulfil our contractual agreements.

Where we need to process personal data to provide these services, we ask our clients to provide the necessary information to the data subjects regarding its use.

Occasionally, for certain services or activities, we may process special categories of personal data.

Generally, we collect personal data from our clients when providing services to them under the legal grounds of consent or legitimate interest & contractual use.

For a more detailed explanation please see our Data Protection Policy Statement (GDPR DOC 1.0) & our Privacy Procedure (GDPR DOC 2.1)

Visitors to the Office

CCTV

CCTV is in operation at our premises. The images captured are securely stored and only accessed on a ‘need to know’ basis (e.g. to look into an incident). We use the CCTV images for the legitimate purposes of promoting security and safety of our personnel and members of the public as well as preventing and detecting crime. We may disclose CCTV images to law enforcement bodies as requested and permitted by data protection law.

CCTV recording are typically automatically overwritten after a short period of time (approximately 14 days after being recorded) unless an issue is identified that requires investigation.

Guest Wi-Fi

We monitor traffic on our guest WIFI networks using industry standard intrusion detection systems. This allows us to see limited information about a user’s network behaviours but will include being able to see at least the source and destination addresses the user is connecting from and to. We cannot inspect any encrypted web pages and therefore do not have access to any information (personal or otherwise) that the user might share via these pages.

Staff and Contractors

We collect personal data concerning our own staff and contractors as part of the administration, management and promotion of our business activities. More information about how we handle this information can be found by referring to our Privacy Procedure document (GDPR DOC 2.1).

This data is processed under the legal grounds of Contract, Consent & Legal Obligation. 

Use by Central Mailing Services Limited

Administering, managing and developing our business services

We may process personal data in order to run our business, including:

  • managing our relationship with clients and potential clients;
  • developing our business and services (such as identifying client needs and improvements to our products & services)
  • maintaining and operating our IT systems
  • administering and managing our website

Security, quality and risk management 

We have a broad range of security measures in place to protect dat asubject’s information and personal data.

We contrinually monitor the services we provide our clients for quality purposes. This may involve processing personal data stored on teh relevant client file. We have policies and proceedures to monitor our services and manage risks in relation to the client work we undertake and where applicable we perform a full DIPA assessment using our Impact Assessment tool (GDPR REC 4.4).

For more information please refer to our Data Protection Impact Assessment Procedure docuement (GDPR DOC 2.4).

Providing our clients (and potential clients) with information about us and our range of service

Unless we are asked not to, we use client and prospective client business contact details to provide information that we think will be of interest about us and our services. For example, industry updates and marketing collateral, as well as other services that may be relevant.

This data is processed for the purpose of the legitimate interests by us to promote our business and services.

Retention of Data

We will only retain your information as long as is necessary to carry out the purposes for which it was provided or meet a particular obligation.

Personal data may be held for longer periods where extended retention periods are required by law or regulation

Personal Information Control Options

When asked to provide personal data on https://www.centralmailing.co.uk/ look for the box that you can click to indicate that you do not want the information to be used by any 3rd party for direct marketing purposes.

If you have previously agreed to using your personal information for direct marketing purposes, you may change your mind at any time by writing to, or emailing us enquiries@centralmailing.co.uk. We will not sell (apart from as a part of sale of the assets of Central Mailing Services), distribute or lease your personal information to third parties unless we have your permission or are required by law.

You may request details of personal information which we hold under GDPR legislation, however, a small fee of £10 will be payable.

If you would like a copy of the information held on you, please write to:

The GDPR Officer

Central Mailing Services

Unit 59-60 Gravelly Industrial Park

Tyburn Road

Birmingham

B24 8TQ

If you believe that any information we are holding is incorrect or incomplete, please contact us as soon as possible. You can contact us at the above email address or email enquiries@centralmailing.co.uk.